Category: Blog

  • Happy Thanksgiving to our customers, partners and friends

    Yes I’m Canadian, but in the spirit of the international season, here are some things I’m thankful for this year: 🦃 A product I’m passionate about and deeply believe in the value of. We happily ‘eat our own dog food’ over here, something you’d think would be more common than it tends to be… 🍗…

  • 2025 planning definitely got more interesting…

    2025 planning definitely got more interesting…

    With SAAS NORTH Conference last week in Ottawa, that concludes my whirlwind* fall tour, but all the learnings are just beginning to percolate. I really love seeing the representation of the Canadian SaaS landscape from the technology, to the people, to all the creative ideas and insights. We spent a good chunk of time during…

  • RevOps doesn’t need a dedicated system!

    RevOps doesn’t need a dedicated system!

    👇 To add my two cents into the ongoing future of RevOps conversation: I will go as far as to say that creating a standalone platform for RevOps is a bit anti-thetical to its function at its core: to be the oil in the engine of the buyer journey / sales-to-cash process, while helping departments…

  • Update on 2024 tour: highlights from the TechExit.io conference

    TechExit.io Toronto 2024 ✅ Some of my favorite things about last week’s event? 🤓 As a Numbers nerd Listening to Diane Horton, who moderated the “Valuations – What’s your company really worth” panel (feat. the great insights of Megh Gupta, Ed Bryant and Russell Samuels) l beat a drum near and dear to our hearts at…

  • ARR can unlock key insights in the entire organization

    ARR can unlock key insights in the entire organization

    If you think ARR really only matters to the board or C-suite, think again! ARR – and related/derived metrics like Net Retention Rate – can unlock some key insights. Call me biased but I believe the whole organization should be regularly using their recurring revenue metrics to make strategic decisions on a regular basis. Here’s…

  • The Revenue Operations Manual

    The Revenue Operations Manual

    Confession Corner (if you know you know!): Sean Lane and Laura Adint have written the book I wish I had read 10 years ago: The Revenue Operations Manual. Why is it such a good read? ⏩ They don’t just talk to and about RevOps teams but provide a holistic approach to RevOps (as it should…