Category: Blog

  • 2025 planning definitely got more interesting…

    2025 planning definitely got more interesting…

    With SAAS NORTH Conference last week in Ottawa, that concludes my whirlwind* fall tour, but all the learnings are just beginning to percolate. I really love seeing the representation of the Canadian SaaS landscape from the technology, to the people, to all the creative ideas and insights. We spent a good chunk of time during…

  • RevOps doesn’t need a dedicated system!

    RevOps doesn’t need a dedicated system!

    👇 To add my two cents into the ongoing future of RevOps conversation: I will go as far as to say that creating a standalone platform for RevOps is a bit anti-thetical to its function at its core: to be the oil in the engine of the buyer journey / sales-to-cash process, while helping departments…

  • Update on 2024 tour: highlights from the TechExit.io conference

    TechExit.io Toronto 2024 ✅ Some of my favorite things about last week’s event? 🤓 As a Numbers nerd Listening to Diane Horton, who moderated the “Valuations – What’s your company really worth” panel (feat. the great insights of Megh Gupta, Ed Bryant and Russell Samuels) l beat a drum near and dear to our hearts at…

  • ARR can unlock key insights in the entire organization

    ARR can unlock key insights in the entire organization

    If you think ARR really only matters to the board or C-suite, think again! ARR – and related/derived metrics like Net Retention Rate – can unlock some key insights. Call me biased but I believe the whole organization should be regularly using their recurring revenue metrics to make strategic decisions on a regular basis. Here’s…

  • The Revenue Operations Manual

    The Revenue Operations Manual

    Confession Corner (if you know you know!): Sean Lane and Laura Adint have written the book I wish I had read 10 years ago: The Revenue Operations Manual. Why is it such a good read? ⏩ They don’t just talk to and about RevOps teams but provide a holistic approach to RevOps (as it should…

  • AI won’t save your product

    AI won’t save your product

    Sorry, that 𝗁̶𝖺̶𝗅̶𝖿̶ ̶𝖻̶𝖺̶𝗄̶𝖾̶𝖽̶ brand new AI feature won’t save your product… There I said it. In fact, adding random features that none of your customers asked for really does more to alienate than attract. When we started ARRow, we had a lot of assumptions about who our product would be for and how we…